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Sentara
Gloucester, VA | Part Time
$36k-45k (estimate)
2 Weeks Ago
Patient Care Specialist
Sentara Gloucester, VA
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$36k-45k (estimate)
Part Time 2 Weeks Ago
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Sentara is Hiring a Patient Care Specialist Near Gloucester, VA

Patient Care Specialist

Velocity Urgent Care (now solely owned by Sentara Health) is actively seeking a Patient Care Specialist. You will provide non-clinical support within our Urgent Care Clinic and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Velocity Urgent Care and Sentara Health. 

Benefits: Velocity/Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. 

Qualifications:

  • Three (3) years Clerical, Customer Service experience preferred..
  • One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers preferred.
  • Experience with Electronic Medical Record systems preferred.
  • An Associate's level degree in lieu of the required experience will be considered.

Schedule: Clinic hours are 8:00a.m. - 8:00 p.m. Monday - Friday, Saturday and Sunday, 8am-4pm.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords: Customer Service, Front Desk, Registration, Insurance.

Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.Three (3) years Clerical, Customer Service experience required. One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required. Experience with Electronic Medical Record systems preferred. An Associate's level degree in lieu of the required experience will be considered.
  • High School Grad or Equivalent
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Technology/Computer
  • Active Listening
  • Time Management
  • Typing Speed 30 WPM
  • Coding
  • Writing
  • Coordination
  • Critical Thinking
  • Mathematics
  • Microsoft Excel
  • Microsoft Word

Job Summary

JOB TYPE

Part Time

SALARY

$36k-45k (estimate)

POST DATE

04/10/2024

EXPIRATION DATE

06/08/2024

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The job skills required for Patient Care Specialist include Customer Service, Scheduling, Patient Care, Appointment Scheduling, Coordination, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Care Specialist positions, which can be used as a reference in future career path planning. As a Patient Care Specialist, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Specialist. You can explore the career advancement for a Patient Care Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Patient Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Specialist job description and responsibilities

Patient care technicians often act as the patient’s primary care giver, making them responsible for assisting with the daily activities they are no longer able to perform.

02/11/2022: Somerset, NJ

Patient care specialists help organize and process paperwork to ensure patients receive the care they need.

02/27/2022: Lima, OH

These professionals are responsible for making patients feel comfortable and cared for, which often requires them to provide emotional support and guidance to patients during their hospital stay or clinic visit.

02/18/2022: Casper, WY

Conducting regular patient rounds and meeting with the patient’s family members when necessary.

04/02/2022: Winston Salem, NC

Patient care technicians work closely with nurses and health care staff to ensure patients are healthy and comfortable.

02/22/2022: Binghamton, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Specialist jobs

Learning environment, research and patient care, rankings, faculty, and vision and values.

01/26/2022: New Orleans, LA

Pate Care Specialist should be knowledgeable in patient assistance and care procedures.

02/13/2022: Fort Smith, AR

To pursue a career as a certified PCT, there are certain educational requirements like National Certified Multi-Skilled Patient Care Technician™ (NCMSPCT™) that must be met.

02/07/2022: Cleveland, OH

To be an excellent Patient Care Specialist, attend trainings for Certified Patient Care Technician/Assistant (CPCT/A).

02/13/2022: Cleveland, OH

Pursue a state-approved educational program.

03/29/2022: Lynchburg, VA

Step 3: View the best colleges and universities for Patient Care Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College